Returns Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 
 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
 
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. 
 
Additional non-returnable items: 
  • Gift cards 
  • Downloadable software products 
  • Some health and personal care items 

To complete your return, we require a receipt or proof of purchase. 
 
Please do not send your purchase back to the manufacturer. 
There are certain situations where only partial refunds are granted: (if applicable) 
  • Book with obvious signs of use 
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. 
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error. 
  • Any item that is returned more than 30 days after delivery 
 

Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 
 

Late or missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at admin@wynnummarine.com.au. 
 

Sale items (if applicable) 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 
 

Exchanges (if applicable) 

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at admin@wynnummarine.com.au and send your item to: 31 Fox Street Wynnum QLD 4178. 
 

Gifts 

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 
 
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 
 

Return Shipping 

To return your product, you should mail your product to: Wynnum Marine, 31 Fox Street Wynnum QLD 4178. 
 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 
 
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 
 
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. 
 

News & Announcements

Fantastic Father's Day Sale

Everything you need is right here in our Fantastic Father’s Day Sale!

Sizzling Summer Sale

Enhance your cruising experience with a wide selection of our product offerings.

Yamaha’s NEW V6 Offshore Range

Next generation control, next generation integration, next generation styling, original reliability. Yamaha’s all-new, V6 Offshore series takes the proven 4.2 litre engine platform to the next level by incorporating technological advancements previously only seen on Yamaha’s flagship V8 425hp XTO.

Team Cruise Craft – Tannum 2021

This Team Cruise Craft event is separate to the Boyne Tannum Hook Up and is not associated with the comp at all. Team Cruise Craft Members however enter the comp most years to support it and in case they catch something worth weighing in.

YAMAHA Helm Master EX

Yamaha's new Helm Master EX digital control system improves on the original product by offering a range of new features with controls that are easier, more intuitive to use.

ALL NEW F360S!!

Cruise Craft has launched the Cruise Craft F360S, a 5.7-metre fibreglass fishing boat that the Brisbane-based boat-maker hopes will attract a new generation of buyers to the brand.

Wynnum Marine Awarded as the Stacer Boats 2017-2018 National Dealer of the Year

It's with great excitement that we announce we have just been awarded as the Stacer Boats 2017-2018 National (YES NATIONAL!!) Dealer of the Year. This award isn’t just about the number of boats we sold but more importantly customer service.

Labour of Love (by ClubMarine)

The Nichols Bros sign over the factory door may be old and faded, but this out-of-the-way yard in the Brisbane suburb of Hemmant continues to produce some of the most respected trailer boats in Australia. (An article by ClubMarine)

Stacer’s Ocean Rangers are now tougher than ever

Stacer has updated the Ocean Ranger offshore plate range for 2016 with new models, features and options making these boats top of their class.